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About Cigabuy

Cigabuy is a specialized online retailer focusing on electronic cigarette products, catering to a diverse range of vaping enthusiasts. Established in 2014, it quickly gained popularity among users for its extensive selection and competitive pricing. However, due to the evolving market demands and technological advancements, Cigabuy has transitioned to a new platform, CigBest.com, to enhance user experience and maintain its commitment to quality service. This shift aims to provide a more modern shopping environment while continuing to serve its loyal customer base.

Frequently Asked Questions

What happened to Cigabuy?

Cigabuy has transitioned to a new platform called CigBest.com due to necessary technical upgrades. The old site will no longer accept new orders.

How can I access my previous account?

Customers will need to create a new account on CigBest.com as existing user accounts from Cigabuy cannot be transferred. For those with points on their old account, contacting customer service is recommended for manual migration assistance.

What kind of products can I find on Cigabuy?

Cigabuy specializes in electronic cigarettes and vaping products from various reputable brands. The selection includes devices, e-liquids, and accessories tailored for both beginners and experienced vapers.

How long does shipping take?

Shipping times vary based on location. For European customers purchasing from the EU warehouse, delivery can be as quick as 3-5 days. For other regions, shipments typically arrive within 7-12 days.

Is there a return policy?

While specific return policies were not detailed in the recent updates, most e-commerce platforms typically allow returns within a certain period if products are unopened or defective. Checking the terms on CigBest.com is advisable for current policies.

How can I contact customer service?

Customers can reach out to customer service via email at [email protected] for inquiries related to orders or account issues.

In summary, while CigaBuy has undergone significant changes with its transition to CigBest.com, it continues to prioritize customer satisfaction through product variety, competitive pricing, and improved logistics aimed at enhancing the overall shopping experience.