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About Internet Reptile

Internet Reptile, established in 2008, is a leading online retailer based in the UK, specializing in reptile equipment and live food. With a commitment to customer service excellence, the company has built a strong reputation for offering a vast selection of products, including habitats, food, and care supplies for various reptiles. Operating from a state-of-the-art warehouse in Nottingham, Internet Reptile ensures prompt home delivery, catering to the needs of reptile enthusiasts across the country.

Frequently Asked Questions

What types of reptiles do you cater to?

Internet Reptile provides products suitable for a wide range of reptiles including snakes, lizards, tortoises, and amphibians. Their care sheets offer specific guidance tailored to different species.

How does shipping work?

The company offers various shipping options depending on the urgency of delivery required by the customer. Standard shipping typically takes 3-5 working days, while express options are also available at an additional cost.

What is your return policy?

Internet Reptile has a customer-friendly return policy that allows returns within 30 days of purchase if items are unused and in their original packaging. However, certain restrictions apply to live food products due to health regulations.

Are there any guarantees on live food?

While Internet Reptile strives to deliver high-quality live food products, they do not guarantee live arrival due to factors beyond their control during transit. Customers are advised to review shipping options carefully when ordering perishable items.

How can I contact customer service?

Customers can reach out to Internet Reptile's customer service team via email or through their website's contact form. They also have an active presence on social media platforms where inquiries can be addressed promptly.

By focusing on quality products, competitive pricing, and exceptional customer service, Internet Reptile continues to establish itself as a trusted source for reptile enthusiasts throughout the UK.