15% Off Napo Vouchers, Discount Codes May 2025

About Napo

Napo is a modern pet insurance brand focused on providing comprehensive and accessible coverage for pets. With a mission to ensure that pet owners can afford the best care for their animals, Napo offers a range of services including accident and illness coverage, dental work, and behavioral treatment. The company prides itself on its straightforward claims process and low excess fees, making it an appealing choice for pet owners seeking reliable insurance options. Additionally, Napo provides free access to veterinary consultations, reinforcing its commitment to preventive care.

Frequently Asked Questions

What Makes Napo Different?
Napo distinguishes itself by focusing on preventing vet bills rather than merely processing claims. Their comprehensive policies come with free access to various pet care services aimed at keeping pets healthy.

Can I Speak to Someone Over the Phone?
While Napo does not have an inbound phone line, they offer a callback service where customers can schedule a time to discuss their queries with customer champions.

Does Napo Offer Multi-Pet Discounts?
Yes, Napo provides a 5% discount for insuring multiple pets, making it more affordable for families with several animals.

How Does Napo Handle Claims?
Napo allows customers to choose whether they want payments made directly to their vets or reimbursed to themselves. This flexibility is designed to accommodate different preferences among pet owners.

Will My Policy Price Increase If I Claim?
While claiming may affect future premiums slightly—particularly if long-term health issues arise—Napo strives to keep increases manageable compared to other insurers.