$150 Off NationalPen Discount Codes (11 Active) July 2025

About NationalPen

National Pen, operating through its website Pens.com, has been a prominent player in the promotional products industry since 1966. Based in San Diego, California, with additional facilities globally, the brand specializes in providing customized promotional items, particularly pens and writing instruments. National Pen aims to empower small businesses by helping them create meaningful connections with their customers through personalized promotional products. Their commitment to quality and customer satisfaction is underscored by a One-Year Quality Guarantee, ensuring that clients receive exactly what they approve.

Frequently Asked Questions

What is National Pen's return policy?

National Pen offers a One-Year Quality Guarantee. If customers are not satisfied with their order due to production errors or defects, they can contact customer service for a resolution or refund.

How long does shipping take?

Shipping times vary depending on the product and customization options selected. Typically, standard orders are processed within a few business days before shipping.

Can I order samples before making a bulk purchase?

Yes, National Pen allows customers to request samples of certain products before placing a bulk order. This helps businesses ensure they are satisfied with the product quality and customization options available.

What types of payment does National Pen accept?

National Pen accepts various payment methods, including major credit cards and PayPal. They also offer flexible payment plans for larger orders.

Is there a minimum order quantity?

While National Pen offers flexibility in order sizes, some products may have minimum order quantities. Customers are encouraged to check specific product details on the website for more information.

In summary, National Pen stands out as a comprehensive provider of promotional products with a strong focus on customization and quality. While user reviews highlight both strengths and weaknesses in customer service and fulfillment processes, the brand's commitment to helping small businesses connect with their audiences remains at the forefront of its mission.