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Overview of Onyx Hospitality

Onyx Hospitality Group, established over five decades ago, is a prominent player in Southeast Asia's hospitality sector. Based in Thailand, the company operates a diverse portfolio of brands, including Amari, OZO, Shama, and Oriental Residence. With a mission to deliver exceptional guest experiences, Onyx focuses on both luxury accommodations and practical serviced apartments, catering to the needs of business and leisure travelers alike. The group's commitment to quality service and innovative hospitality solutions has solidified its reputation as a leader in the region.

Frequently Asked Questions

What types of accommodations does Onyx Hospitality offer?

Onyx Hospitality Group provides a variety of accommodations ranging from luxury hotels (Amari) to budget-friendly options (OZO) and serviced apartments (Shama). This diverse portfolio caters to different travel needs, whether for business or leisure.

How can I join the ONYX Rewards program?

Guests can easily join the ONYX Rewards program through the Onyx Hospitality website or during their stay at any property. Membership is free and offers immediate benefits such as exclusive discounts and points accumulation.

Are there any special amenities provided at Shama serviced apartments?

Yes, Shama properties typically feature fully equipped kitchens, laundry facilities, fitness centers, communal spaces for social interaction, and services designed for both short-term and long-term stays. These amenities aim to create a home-like environment for guests.

What measures does Onyx take regarding sustainability?

Onyx Hospitality Group implements various sustainability initiatives including energy-efficient building designs, waste reduction programs, water conservation practices, and community engagement projects that support local cultures and environments.

How can I provide feedback about my stay?

Guests are encouraged to share their feedback through online review platforms or directly on the Onyx Hospitality website. The group values guest opinions as they strive for continuous improvement in service quality.

Through its commitment to quality service, strategic growth plans, and focus on sustainability, Onyx Hospitality Group continues to redefine hospitality in Southeast Asia.