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About Plumbworld

Plumbworld, established in 1999 by James and Anita Hickman, has grown to become the UK's largest independent online retailer of bathroom, plumbing, and heating products. Based in Evesham, the company operates from a purpose-built facility and has a dedicated workforce aimed at delivering high-quality products at competitive prices. With a focus on customer satisfaction and a wide range of offerings, Plumbworld has successfully attracted over two million customers and continues to thrive in the competitive online retail landscape.

Frequently Asked Questions

What types of products does Plumbworld sell?

Plumbworld specializes in bathroom supplies including sinks, toilets, showers, taps, heating solutions, and accessories. They also offer kitchen products and plumbing tools.

How does Plumbworld ensure product quality?

Plumbworld partners with reputable brands known for their quality standards. They also conduct thorough checks on their inventory to ensure that all items meet their quality benchmarks before being offered to customers.

What is the delivery policy?

Plumbworld offers next-day delivery on most items if ordered before a certain cut-off time. They also provide tracking information so customers can monitor their orders in real-time.

Is there a return policy?

Yes, Plumbworld has a return policy that allows customers to return items within 30 days of receipt if they are unsatisfied or if there is an issue with the product. Customers are encouraged to contact customer service for assistance with returns.

How can I contact customer support?

Customers can reach out to Plumbworld's customer support team via email or phone. Their website features a dedicated contact page where customers can find all necessary contact information.

By focusing on quality products, competitive pricing, excellent customer service, and user-friendly shopping experiences, Plumbworld continues to solidify its position as a leader in the online bathroom retail market.