25% Off Shell Energy Vouchers, Discount Codes October 2024

About Shell Energy

Shell Energy is a leading provider of innovative, reliable and cleaner energy solutions in the UK. Formerly known as First Utility, the company was acquired by Shell in 2018 and rebranded as Shell Energy in 2019. Shell Energy offers a range of products including gas, electricity, broadband, and smart home solutions to residential and business customers across the country.

Standout Features

Shell Energy stands out for its commitment to sustainability and renewable energy. The company supplies 100% renewable electricity to all its residential customers, sourced from wind, solar, and biomass. Shell Energy also offers smart home solutions like smart thermostats and electric vehicle charging points to help customers reduce their carbon footprint.

User Reviews

Shell Energy has received mostly positive reviews from customers. On Trustpilot, the company has a rating of 4.3 out of 5 stars based on over 40,000 reviews, with many customers praising the company's customer service, competitive prices, and easy online account management. However, some customers have reported issues with billing and switching processes.

Promotion and Loyalty Program

Shell Energy offers a range of promotions and discounts to new and existing customers. These include discounts on energy bills for signing up online, and special offers on smart home products. The company also has a loyalty program called Shell Go+, which rewards customers with points for purchasing energy and other Shell products.

FAQs

What is Shell Energy's fuel mix? Shell Energy's fuel mix is 100% renewable, sourced from wind, solar, and biomass.

Can I switch to Shell Energy? Yes, you can switch to Shell Energy if you live in the UK. The switching process is quick and easy, and you can do it online or by phone.

Does Shell Energy offer smart home products? Yes, Shell Energy offers a range of smart home products including smart thermostats and electric vehicle charging points.

How do I manage my Shell Energy account? You can manage your Shell Energy account online through the company's website or mobile app. This allows you to view your energy usage, submit meter readings, and pay bills.

What happens if I move house? If you move house, you can take your Shell Energy tariff with you to your new address. You'll need to provide your new address details and meter readings to the company.