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About Sucuri

Sucuri is a prominent website security company founded in 2010, specializing in protecting websites from a variety of online threats, including malware, hacking attempts, and DDoS attacks. With a global presence and a dedicated team of security experts, Sucuri offers a comprehensive suite of services designed to safeguard websites, enhance performance, and provide peace of mind to website owners. Their solutions include malware scanning and removal, a web application firewall (WAF), a content delivery network (CDN), and real-time security monitoring, catering to both small businesses and large enterprises alike.

Frequently Asked Questions

What types of websites can Sucuri protect?
Sucuri offers protection for all types of websites, including WordPress, Joomla, Magento, and custom-built sites. Their services are platform-agnostic, ensuring broad compatibility.

How does Sucuri handle malware removal?
When malware is detected, Sucuri's team initiates a cleanup process that includes removing malicious files and restoring the website to a secure state. They provide unlimited manual cleanups as part of their service plans.

What is the response time for support requests?
Sucuri aims to respond to support tickets within a few hours, with more urgent issues receiving prioritized attention. Their 24/7 support team is available to assist customers at any time.

Are there any hidden fees?
Sucuri is transparent about its pricing. All plans include unlimited manual cleanups without hidden costs, which is a significant advantage for users concerned about unexpected charges.

Can I use Sucuri with my existing hosting provider?
Yes, Sucuri can be integrated with any hosting provider. Their services operate independently of the hosting environment, making it easy to enhance security regardless of where a site is hosted.

By leveraging a combination of advanced technology and expert support, Sucuri continues to be a leading choice for website security, helping businesses protect their online presence effectively.