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About Grass Direct

Grass Direct, established in 2012, has quickly become the UK's largest supplier of artificial grass. The company prides itself on offering a wide selection of high-quality products at competitive prices, ensuring that even their budget options exceed the quality of competitors' premium offerings. Grass Direct caters to both residential and commercial needs, providing a free sampling service that allows customers to select up to six samples before making a purchase. With a commitment to direct factory links and total quality control, Grass Direct guarantees the best prices and quality in the market, aiming to beat any competitor's price.

Frequently Asked Questions

What types of artificial grass do you offer?

Grass Direct offers a wide range of artificial grass products, including options specifically designed for pets, budget-friendly choices, and luxury varieties.

Can I request samples before purchasing?

Yes, Grass Direct provides a free sampling service that allows customers to choose up to six samples of their preferred grass types to evaluate quality and appearance before making a purchase.

What is the delivery process like?

Grass Direct operates a delivery network that covers 90% of the UK. Customers can expect a one-hour delivery time slot on their chosen day, ensuring convenience.

How do I install artificial grass?

Grass Direct offers installation guides and resources on their website to assist customers with DIY installation. For those who prefer professional help, they can recommend local installers.

What is your return policy?

Grass Direct has a customer-friendly return policy. If you are not satisfied with your purchase, you can return it within a specified period, provided the product is in its original condition.

Is artificial grass pet-friendly?

Yes, many of Grass Direct's products are designed to be pet-friendly, allowing for safe play and easy maintenance.

Grass Direct has established itself as a leader in the artificial grass market by combining quality products, excellent customer service, and a commitment to affordability. Their extensive range and customer-centric approach make them a go-to choice for anyone looking to enhance their outdoor spaces with artificial grass.