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About OnBuy.com

OnBuy.com is a UK-based online marketplace launched in November 2016 by entrepreneur Cas Paton. The platform has quickly risen to prominence, becoming the UK's fastest-growing marketplace with over 36 million products and 11,000 retailers. OnBuy distinguishes itself by operating as a true marketplace, meaning it does not sell its own products, thus ensuring that sellers are not in competition with the platform itself. This unique approach fosters a fair and transparent environment for both sellers and buyers, emphasizing support for independent businesses and a commitment to customer satisfaction.

Frequently Asked Questions

How does OnBuy ensure seller quality?

OnBuy conducts thorough checks on all sellers before allowing them to list products on the platform. This process ensures that only genuine retailers are part of the marketplace, enhancing trust among buyers.

What payment methods are accepted?

OnBuy accepts all major credit and debit cards, as well as PayPal and Klarna. This variety allows customers to choose their preferred payment method for convenience.

Is there a mobile app available?

Currently, OnBuy does not have a dedicated mobile app; however, their website is optimized for mobile use, providing a seamless shopping experience across devices.

How can I contact customer support?

Customers can reach OnBuy's dedicated support team through their website or via email. The team is known for its prompt responses and helpful assistance regarding any inquiries or issues.

In summary, OnBuy.com stands out in the crowded eCommerce landscape by prioritizing its sellers and customers through a transparent business model, extensive product offerings, robust customer protection policies, and engaging loyalty programs. With a commitment to continuous improvement based on user feedback, OnBuy is poised for further growth in the global marketplace arena.