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About Shiels Jewellers

Shiels Jewellers is a prominent Australian jewellery retailer, established in 1945 by Jack Shiels in Adelaide. Over the decades, Shiels has grown from a single store to a substantial chain with 40 locations across South Australia, Queensland, New South Wales, and Western Australia. The brand is known for its diverse range of jewellery, including bridal and diamond pieces, watches, and leather items. Shiels prides itself on offering quality products at competitive prices, particularly its signature one-carat diamond range, making it a go-to destination for customers seeking both affordability and elegance.

Frequently Asked Questions

What types of jewellery does Shiels offer?

Shiels offers a wide range of jewellery, including engagement rings, wedding bands, earrings, necklaces, bracelets, and watches. They also provide options in various metals and gemstones.

How can I contact Shiels customer service?

Customers can reach Shiels customer service through their website, where they can find contact forms and live chat options. Additionally, they have a dedicated customer service phone line.

Does Shiels offer a warranty on their products?

Yes, Shiels Jewellers provides a warranty on many of their products, covering manufacturing defects. Specific warranty details can vary by product, so it is advisable to check the warranty policy at the time of purchase.

Can I return or exchange items purchased online?

Shiels has a return policy that allows customers to return or exchange items purchased online within a specified period, provided they meet the return conditions outlined on their website.

Are there financing options available for purchases?

Shiels offers financing options to help customers manage their purchases. This includes payment plans that can be tailored to suit individual budgets.

In summary, Shiels Jewellers has established itself as a leading name in the Australian jewellery market through its commitment to quality, innovative marketing, and customer satisfaction. With a rich history and a forward-looking approach, Shiels continues to be a preferred choice for jewellery lovers across Australia.