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About Tello

Tello Mobile, launched in 2016, is a mobile virtual network operator (MVNO) based in the United States, providing affordable prepaid cell phone services. Owned by KeepCalling, Tello aims to offer transparency and flexibility in mobile plans, allowing customers to customize their services without hidden fees or long-term contracts. The brand has quickly gained a reputation for excellent customer service and value, making it a popular choice among users looking for budget-friendly options in the telecommunications market.

Frequently Asked Questions

What kind of plans does Tello offer?

Tello provides a range of customizable plans that can include unlimited talk and text, as well as various data options. Plans start as low as $5 per month.

Is there a contract required with Tello?

No, Tello does not require any contracts. Customers can change or cancel their plans at any time without incurring fees.

How does Tello's coverage compare to major carriers?

Tello operates on T-Mobile's network, which offers extensive coverage across the United States, comparable to major carriers.

Can I keep my number when switching to Tello?

Yes, Tello allows customers to port their existing phone numbers when switching to their service.

What is the process for activating Tello service?

Activating Tello service is straightforward. Customers can order a SIM card online, and once received, they can follow the provided instructions to activate their service instantly.

How does Tello handle customer support?

Tello offers customer support through multiple channels, including phone and online chat, ensuring that users can get help when they need it.

By focusing on affordability, transparency, and customer satisfaction, Tello Mobile has established itself as a strong contender in the mobile service industry, appealing to a wide range of customers looking for reliable and cost-effective solutions.