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Introduction to Urban Excess

Urban Excess is a dynamic online retailer specializing in globally sourced menswear, footwear, and accessories. Founded in Shoreditch, London, the brand caters to fashion-forward individuals who appreciate quality and style. With a diverse range of leading brands, Urban Excess aims to provide a unique shopping experience that combines contemporary urban fashion with an emphasis on music culture. The brand's commitment to customer satisfaction and trendsetting designs has made it a popular choice among style enthusiasts.

Frequently Asked Questions

What is the return policy for Urban Excess?

Urban Excess allows returns within a specified period if items are in their original condition. Customers are encouraged to obtain a Return Authorization Number for efficient processing.

How long does shipping take?

Shipping within the UK typically takes 1-3 working days, while international orders may take longer depending on the destination.

Can I change my order after placing it?

Once an order is placed, changes cannot be made. Customers should review their orders carefully before finalizing their purchases.

Are there any customs duties for international orders?

Yes, customers are responsible for any customs and import duties that may apply when ordering from outside the UK.

How can I contact customer service?

Urban Excess prefers email communication for customer inquiries. Customers can fill out a contact form on their website for assistance.

By focusing on quality products, excellent customer service, and engaging promotions, Urban Excess has established itself as a prominent player in the online fashion retail space. The combination of user-friendly features and positive feedback underscores its commitment to providing an enjoyable shopping experience.