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About Boohoo AU

Boohoo AU is an online fashion retailer that caters primarily to the youth demographic, particularly those aged 16 to 30. Established in 2006 in Manchester, Boohoo has rapidly grown into a global brand known for its trendy and affordable clothing. The Australian branch, like its counterparts in other countries, focuses on delivering the latest fashion styles at competitive prices, with hundreds of new items added daily. Boohoo AU embodies the brand's commitment to inclusivity and accessibility, making fashion available to a diverse audience.

Frequently Asked Questions (FAQs)

What is Boohoo's return policy?

Boohoo AU offers a straightforward return policy where customers can return items within 28 days of receiving their order for a refund or exchange. Items must be unworn and in their original packaging.

How long does shipping take?

Standard shipping typically takes 3-5 business days within Australia, while express shipping options are available for faster delivery.

Does Boohoo offer international shipping?

Yes, Boohoo AU ships internationally, allowing customers outside Australia to access their extensive product range.

How can I contact customer service?

Customers can reach Boohoo's customer service through their website's contact form or via email. They also have a live chat feature for immediate assistance during business hours.

Are there any membership fees?

While signing up for an account is free, joining the Boohoo Premier program incurs an annual fee but provides benefits like free shipping on all orders.

Boohoo AU continues to evolve within the competitive online fashion landscape by focusing on affordability, inclusivity, and responsiveness to consumer trends. Despite facing challenges typical of fast-fashion brands regarding sustainability and quality control, it remains a popular choice among young shoppers looking for stylish options without overspending.