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About Lovisa

Lovisa Holdings Limited is an Australian-based jewellery chain that was established in April 2010 in Sydney. Known for its fast-fashion approach, Lovisa offers a wide array of trendy jewellery and fashion accessories. Since opening its first store, the brand has expanded rapidly, boasting over 800 locations across 39 countries, including Australia, New Zealand, Europe, and parts of Asia. Lovisa is renowned for its commitment to providing customers with new styles regularly, launching approximately 150 new designs each week to keep up with the latest trends in the fashion industry.

Frequently Asked Questions

What types of jewellery does Lovisa offer?

Lovisa provides a wide range of jewellery including earrings, necklaces, bracelets, rings, and hair accessories. The brand focuses on trendy designs that appeal to various tastes.

How often does Lovisa release new products?

Lovisa is known for introducing approximately 150 new styles every week across its stores, ensuring that shoppers can always find fresh options.

What is Lovisa's return policy?

Lovisa typically offers a return policy that allows customers to return items within a specified period (usually 30 days) as long as they are unworn and in their original packaging. It’s advisable for customers to check specific terms on their local website or inquire at stores.

Does Lovisa offer international shipping?

Yes, Lovisa provides international shipping options through its online store; however, availability may vary by region. Customers should check their local site for details regarding shipping fees and delivery times.

How can I contact customer service?

Customers can reach out to Lovisa's customer service through their official website where they can find contact forms or direct phone numbers specific to their region.

This comprehensive overview highlights Lovisa's commitment to providing fashionable jewellery at accessible prices while maintaining a strong connection with its customer base through innovative products and engaging loyalty programs.